For the past few months we have been working with Michelle Ng who we met at an open house she was conducting last January. From the beginning we were impressed with her professionalism, her friendly demeanour, and her willingness to help us to find a house in the Kelowna area.
The very same day of our meeting she sent a number of listings all of which met the criteria we had indicated we would like in a house and she offered to make appointments to show us any of the homes that appealed to us. As we were in Kelowna for such a short visit, she made herself available to us, meeting us at the office on time and spending a considerable amount of time becoming familiar with what was important to us. She also showed us several areas of town that she considered would best suit our lifestyle.
The reason for my writing is to let you know how much we value her style of doing real estate transactions. We are most comfortable working with her and we welcomed her positive and helpful comments. As we live in Victoria, we are unfamiliar with considerations such as snow removal and the need for air conditioning to cope with your hot Summers. She was an absolutely invaluable source of information.
Very recently, we have been made aware of family matters here in Victoria that require our attention and devotion so, sadly, we have to put our plans of relocating to Kelowna on hold at this time. We felt a great deal of regret informing Michelle of this difficult decision as she has worked so hard with us. She responded with nothing but positive comments about family coming first and I could not have wished for a more compassionate response.
We are hoping that next year will be a better time for us to relocate and we will, without any hesitation, be working with Michelle. She is an outstanding realtor in so many ways and she must be a wonderful person to have on your team.
Michelle, is a fantastic agent that was truly professional every step of the way. Her knowledge and experience of the area was a great asset and made our decision very easy. She made us feel tremendously comfortable and informed throughout the process. We look forward to working together again on our next purchase! ~ Kingston Lee
My wife and I has had an amazing experience working with Michelle. We’ve used her on two occasions and both times have been great. Being out of town buyers our time is limited when we get to Kelowna, Michelle always kept that in mind ensuring all of our viewings were timed strategically so that we can see as much as we can when we arrived while leaving us enough time to enjoy the beautiful city. She is also very knowledgeable of the different areas of the Okanagan. We gave her a specific search criteria and she was able to find us properties that checked all of our boxes. She’s not in it to just make quick a sale. She will take the time to show us as many different properties as she can while presenting us with the pros and cons of each place. We were never rushed to purchase a place and always felt armed with all the information needed to make the best decision. We live 300 KMs away, small tasks can become very daunting, Michelle has always been there to ensure everything goes smoothly even after the purchase has been completed. She has gone above and beyond what we think a realtor is responsible for and has made us feel she has our best interest in mind. I definitely recommend using her if you’re looking for a realtor. ~ Kennet Lui
My wife and I just bought a condo in Kelowna with Michelle's help. She listened carefully to our specific needs and analyzed them for a thorough understanding and to give us a very personalized service. She showed us the various Kelowna's neighborhoods since we were not familiar with this city and detailed their particular characteristics. When we were not able to come to Kelowna she visited for us the units we were interested in, taking good videos to send us and promptly giving us her comments over the telephone. Michelle patiently explained the buying process and answered every question we had about it. She also chose the lawyer to represent us, whom we liked very much. Thanks to her work and cheerfulness, this buying experience was free of stress and we are now the very satisfied owners of our Kelowna's home. ~ Yves Fouron
Thank you so much for making the purchase of my first home fast, easy and fun. You broke things down to a language that I understood and I couldn’t have completed this journey without you. I would recommend anyone go through Michelle if they need an intelligent committed woman by their side that will be there every step of the way. ~ Collette Hockey
Michelle helped us to purchase our dream home. It wasn't an easy purchase as it was acreage and a lot of different variables to make it work. But she was exceptionally knowledgeable and we felt we were taken care of and we could trust her. I would highly recommend Michelle to any friends and family. ~ Jocelyn S.
Michelle was amazing!! Very professional and made the selling process very simple. Thank you. ~ Steve & Patti James
My husband and I are first time home buyers, and Michelle was extremely helpful through the whole process. We had a lot of questions, and she was always available to answer them. Michelle never pressured us to do anything, and always did her due diligence! We appreciated everything she did for us, and we will recommend her to everyone. ~ Jason and Hannah McKinlay
I talked with Michelle before I moved to Kelowna and explained what I wanted,and the area that I would like to live in , Michelle found exactly what I was looking for and was so knowledgable at explaining and helping me with all the details,as well as learning my way around Kelowna .
~ Debbie Grieve
I have had the pleasure of using Michelle as my realtor. I live in Ontario and was buying a house unseen. You can imagine the stress involved. Michelle listened. She knew exactly what I was looking for. She led me directly to the house I wanted. The only one I needed to see. There was no pressure, just sound advice. I feel very lucky I found her. I would use her again and would recommend her to anyone! ~ Sarah Willwerth
Michelle is super knowledgeable about the entire real estate process, from neighborhoods and and market trends to house construction and mortgage logistics. She is a total pro and a wonderful person. She helped us quickly and seamlessly relocate from Vancouver to Vernon and negotiated the perfect home for us. Would highly recommend her! ~ Katie Maness
Michelle was very professional and helpful in dealing with the purchase of my condominium. I look forward to working with her again in the future! Cameron Kryzanowski
Michelle was recommended to us thru a friend. Michelle dealt with all of our questions and concerns with compassion and understanding. She was always available for us and made our transaction of buying our house go as smooth as possible. Michelle went beyond our expectations and we highly recommend her. ~ Lenora Steel
I worked with Michelle in the purchase of my first home, and my experience with her was phenomenal. Her honest advice and expertise was just what I needed, and she knew exactly what I was looking for and found it for me. I would absolutely recommend Michelle to anyone, and will definitely use her services again. ~ Kirsten Clark
Michelle is a realtor that we would highly recommend. You know that she is working to find you what you have asked for and she goes above and beyond to help in every aspect of making sure you are getting a good deal and how to negotiate fast and efficiently. She has such a great personality, and a great knowledge of the industry. Its a fabulous combination to have in an agent. She works tirelessly to fulfill your needs. She is professional and you know she will do the job you need her to do. A great representation of what all realtors should be!! ~ Mona Niebergall
Michelle is a very professional Realtor and knows the Kelowna market well. Michelle compiled a detailed write up of our listing property with professional pictures and a detailed floor plan. We would highly recommend Michelle to others and will be using her in the future if the need arises. ~ Bonnie Ashley
Michelle was very knowledgeable, thorough and professional throughout all aspects of listing our home. She knew exactly what to do to maximize the value of our property and made the entire process seem effortless. Michelle did exactly what she said she was going to do and was always available when we needed her. I will recommend Michelle to others in the future and in fact I already have. ~ K. Edwards
I have been amazed at the professionalism, knowledge, communication, research and marketing provided by Michelle. Her straightforward, honest approach made selling my home a wonderful experience with fantastic results. ~ A. Walmsley
The best experience is the exact phrase that described my experience on my two recent property sales. Both properties were sold within a week for the price I sought. Michelle was very professional, knowledgeable, helpful and considerate. To top it all off, she was very efficient. I was very pleased with all aspects of the service I received. ~ J. Powers
My home sold very quickly! I was shocked. I took Michelle’s advice on staging my home, how to present it to attract as many buyers as possible. But the best part of the whole experience was that Michelle showed me how she was marketing my home differently than other agents I interviewed. She actively worked on selling my home finding the buyers versus waiting for the buyers to find us. Loved it. Thank you Michelle. ~D. Karina